Device software update

New Nokia device software is released on a regular basis, but please note that not all countries and operators support the latest version. To find out which software version is available for your device, please follow the steps below.

Step 1

Start by entering this code on your Nokia device's keypad

*#0000#

Note: This code may not function on all devices. For detailed instructions on finding out the software version on your particular device, please consult your user guide.

Step 2

If you are able to select Options, you may Check for updates immediately and update using only your device. You need not perform the remaining steps.

Otherwise, your display will show your current software version number (e.g. V 12.3.456). Please write this down – you’ll need it to complete the next step.

Step 3

To find what the latest available device software is, you’ll need your device’s product code. The code is printed on the white label beneath the battery (e.g. CODE: 0520001).

* We strongly recommend creating a back-up of your phone's content before updating the mobile device firmware. Earlier firmware version cannot be restored. Nokia cannot guarantee compatibility with third-party add-on applications that are not supported by Nokia. Before proceeding, please ensure that your Nokia device is covered by the CA warranty, in case you need to submit your device for repair, it must be covered by the CA warranty. The CA repair centers do not have the ability to repair devices that were not designed for the CA market.