Nokia Maps


Answers to important questions about   Nokia Maps

  • Why is my GPS very slow after Symbian Anna update?

This can be fixed by changing the settings in the Assisted GPS server. Do the following steps: 

  • Select Menu  > Settings > Application Settings > Positioning > Positioning server > Server Settings.
  • It shows:  1 supl.nokia.com.
  • By tapping that, it shows: Server address* Supl.nokia.com and Only in home network Yes.
  • Switch Only in home network to No.

This setting should be set to No, because otherwise if you are in a different network than your home network your phone will not use GPS assistance, which results in a long wait to get a GPS fix.


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  • Can Nokia Maps be used in offline mode to avoid data costs?

Maps can be used offline to avoid data charges, however the following will not be available in Offline Mode:

  • View Satellite maps
  • View Terrain maps
  • Search the latest address/POI database
  • Real-time Traffic and Safety updates
  • Share your status, photos and location to your Facebook profile (Maps 3.03 and later)
  • Get Weather forecasts
  • See local event info from WCities (Maps 3.03 and later)
  • Access Lonely Planet city guides (Maps 3.03 and later)
  • Access the Michelin restaurant guide (Maps 3.03 and later)
  • Synchronize your locations with Nokia Maps on the internet

You can switch between Online and Offline mode by going to the Maps Settings and:

  1. Select Internet or General
  2. Select Connection or Go Online at Start-up 

Please Note: Switching between Online and Offline mode in Maps will not prevent data charges through the user of Positioning settings such as AGPS and WiFi/Network positioning. These will need to be turned off in the Positioning Settings on your phone. Please see your phone manual for more information.


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  • How do I know if there is an update available for the map data in Nokia Maps 3.x?

You can check if your device has the latest compatible Map data simply by connecting your device to a PC running Nokia Suite and selecting View > Go To > Maps.

If you have a Mac, running Map Loader for Mac will advise you if there is an update to the Map data (applies for Maps 3.04 and older, version 3.06 and later not supported).

With Maps 3.06 and later you can check the availability of map data updates and do the update over Wi-Fi (WLAN) connection by selecting:

  • Maps 3.06: Update > Check for updates.
  • Maps 3.08: Map Loader > Check for updates.

 


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  • How do I install Maps voice guidance files to my device?

You need to install the voice guidance pack to your device and select the desired voice pack in Maps before you can hear the navigation voice instructions. The voice guidance packs can be installed either via Nokia Suite or by downloading the voice packs directly to your device.

The voice packs with street names (voice packs with computer voices) can be used with both drive and walk navigation, the other voice packs are available only with drive navigation.

Installation via Nokia Suite:

  1. Plug in your device to PC running Nokia Suite (select Nokia/Ovi Suite or PC Suite mode as connection mode).
  2. Go to Maps menu in Nokia Suite (View > Go to > Maps).
  3. In the leftmost column select Voice guidance languages.
  4. Select the desired language and click Download to start installing the voice guidance pack.
  5. Go to Maps and select:
    • In Maps 3.06: Settings > Navigation > Drive guidance or Walk guidance.
    • In Maps 3.08: Settings > Extras > Settings > Drive > Voice guidance or Settings > Extras > Settings > Maps & Walk > Voice guidance.
  6. From the list of voice packs, select the voice guidance pack that was installed via Nokia Suite (the installed packs are indicated by a phone icon in front of the voice pack).

Installation directly to the device:

  1. In Maps, select:
    • In Maps 3.06: Settings > Navigation > Drive guidance or Walk guidance.
    • In Maps 3.08: Settings > Extras > Settings > Drive > Voice guidance or Settings > Extras > Settings > Maps & Walk > Voice guidance.
  2. Select the desired voice guidance pack from the list of available languages.
  3. Select Yes when prompted to download the guidance file.
  4. Check that the correct voice guidance is selected in Drive guidance and Walk guidance fields

Note that when downloading the voice guidance files directly to your device, large amounts of data may be downloaded to your mobile device, resulting in data transfer costs.

 


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  • How to delete or rename a collection or route in Maps?

In the Symbian^3 devices (e.g. Nokia N8-00, C6-01, C7-00) you can delete and rename a collection or route in the Favourites folder of Maps by long pressing the collection or route and selecting Delete or Rename.

In S60 5.0 devices with QWERTY keyboard (e.g. Nokia N97 mini) you can delete a collection or route by selecting it and pressing the backspace key on the keyboard.

If the deletion or renaming is not supported in your device or Maps version, it is possible to get the routes deleted or renamed by synchronising your favourites to maps.nokia.com, renaming or deleting the routes there and synchronising back to your device.

The deletion and renaming of the collections and routes is supported with Maps v3.06 and later.


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  • How do I install Maps version 3.06 via Nokia Suite?

Maps 3.06 is available for installation via Nokia Suite for selected Symbian^3 and S60 5th edition devices. To check the availability for your device and to install Maps 3.06, proceed as follows:

  1. Plug in your device via USB connection to a PC running Nokia Suite. Check that the device is connected in Ovi Suite mode (or PC Suite mode).
  2. In Nokia Suite select Tools > Software updates.
  3. Check if Nokia Suite shows Maps 3.06 update being available. (If no Maps application shown, there's no newer version available for your device).
  4. Select Install.
  5. In the list of available updates select Maps 3.06.
  6. Follow the instructions to complete the installation.

During the installation the old map data is deleted and updated with new map data. If any additional map data needs to be transferred to the device, select View > Go to > Maps in Nokia Suite to download the required map data.

 


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  • How do I install Maps version 3.06 from Nokia Store?

Maps 3.06 is available at Nokia Store for selected Symbian devices and can be installed in the following way:

  1. Uninstall first Nokia Maps and Ovi Maps in Application mgr if they can be found in the list of installed applications (check in Settings > Application mgr. > Installed apps. and select Options > Uninstall to uninstall the old versions).
  2. Start Nokia Store client on your device.
  3. Search for "Ovi Maps" or "Nokia Maps".
  4. Select Download to start the installation.
  5. After the installation is completed, Maps will start up. Select Yes if prompted to delete the old map data ("This version of Maps is not compatible with the old map data stored on your device. Delete old map data?").
  6. Exit Maps.
  7. Connect the device via USB to PC running Nokia Suite and download the new map data in Nokia Suite menu View > Go to > Maps.

Note that the old map data is not compatible with version 3.06 and you need to delete the old data and re-download new map data when upgrading from an older Maps version.

In addition to Nokia Store, Maps 3.06 may also be available via the following channels for your device:

  • Via Nokia Suite: plug in your device to PC and check in Nokia Suite menu Tools > Software updates if Maps 3.06 is available for installation.
  • Via Software Update in your device: check in SW Update menu (e.g. in Menu > Applications > SW Update) for updates available for installation over-the-air.

It is recommended to do the update with Nokia Suite if possible. When updating via Nokia Suite, the Maps application and the map data will automatically be updated. With the other update methods the new map data needs to be separately downloaded to the device after the application update.

 


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  • Which option should I choose when prompted to download street data after entering the Map menu?

In Ovi Maps 3.06 and later you will get a prompt to download the map data when entering Map menu if there is no map data already available. You have the following options to choose:

Get them via Wi-Fi

  • With this option the map data is downloaded directly to the device over Wi-Fi (WLAN) connection if Wi-Fi access is available.
  • Select Add new maps and select the country maps that you want to download.

Use Ovi Suite

  • Map data is downloaded via a PC running Nokia Ovi Suite, PC connected to internet.
  • Connect your device to PC via USB cable and download the map data via the Ovi Suite menu.

Use Ovi Maps online

  • In this case the map data is downloaded dynamically via an online data connection.
  • Select Settings > Internet > Connection > Online to allow Maps to use the data connection.
  • Note that downloading of map data may involve transmitting of large amount of data through your service provider's network and data charges may apply for this transfer.

It is preferred to use either the Wi-Fi downloading or Ovi Suite to download the required map data before starting to use Maps.

 


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  • Why can't I add the online services to the main menu in Maps 3.06?

Adding and removing of the online services to the Maps menu grid can be done only when you are in the home network in online mode. When roaming to another operator network, it is not possible customise the online services that are shown in Maps main menu. You can, however, still access the available services via the More menu.

Note that the customisation of the Maps main menu requires Maps version 3.06.  


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  • Why can't I find the Update command to download map data via Wi-Fi in my Maps 3.06 client?

Install the latest Maps 3.06 version. The Update command for downloading map data over Wi-Fi (WLAN) connection is available starting from version 3.06 10wk50. In the earlier 3.06 10wk46 release this command was not yet available.

 


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