Nokia N97 support


E-mail and attachments


With your Nokia N97 device you can easily send and receive e-mails, with or without attachments. Learn how to handle your e-mails with your device.


Read and reply to e-mail

To read an e-mail, go to your mailbox. If you have selected the e-mail mini-view on your home screen, that will tell you about new messages. Tapping the e-mail mini-view takes you to your mailbox.

You can also go to your mailbox by selecting Menu > Messaging > your mailbox.

    • Read received e-mail - Tap the e-mail to open it.
          Note! If you are using a service other than Nokia Email, an e-mail addressed to you is not automatically received by your device. First, connect to your remote mailbox. Select your mailbox > Options > Connect.
    • Reply only to the sender – Select Options > Reply > To sender.
    • Reply to all recipients – Select Options > Reply > To all.
    • Forward an e-mail – Select Options > Forward.

Write and send e-mail

To write an e-mail:

  1. Select Options > Create message > E-mail.
      Tip! You can also tap the New e-mail icon.
  2. Insert the e-mail’s recipient(s).
    • You can enter the e-mail addresses directly in the To field.
    • If you want to import e-mail addresses from Contacts, select Option > Add recipient.
    • Use a semicolon to separate entries.
  3. You can use the Cc field to send a copy to other recipients.
  4. Enter the subject of the e-mail in the Subject field.
  5. Enter your message in the text area.
  6. Select Options > Send.
Icons visible when in mailbox
  1. Reply
  2. New e-mail
  3. Delete e-mail: you can select whether to delete e-mails from your phone only or from your phone and the server

Manage attachments

To open an e-mail attachment:

    • Open the e-mail that has the attachment
    • Tap the attachment

To attach a file:

    • Open new e-mail.
    • Tap the Insert icon.
    • Select the attachment you want to add.
    • To delete an attachment from an e-mail that you are sending: Select the attachment and Options > Remove.
Icons visible when in new e-mail view
  1. Send.
  2. Add recipient.
  3. Insert: you can select whether you want to insert an image, video clip, sound clip, template or note.

E-mail settings

When in mailbox, you can adjust settings and make selections such as:

  1. Listen: you can listen to your e-mails, e.g. when driving.
  2. Sort by: Sort e-mails by date, sender or subject.
  3. Mark/Unmark: mark messages that are read.
  4. E-mail settings: various settings, such as connection, user and retrieval settings to adjust.

To adjust these settings, select Options when in mailbox.

Menu visible on top of mailbox
  1. From the menu above you can select between these views: Inbox (SMS), Mailbox, Sent messages, Drafts, Outbox, Delivery reports and My folders.