Get specific answers to technical questions on compatibility, connectivity, Bluetooth, and other troubleshooting topics.

1. How do I set up and use voice mail on my Nokia phone?
2. How do I power on or off my Nokia phone?
3. How do I select or customize a profile on my Nokia phone?
4. How do I change the ring tone being used on my Nokia phone?
5. How do I install or remove the battery on my Nokia phone?
6. How do I make, answer or end a call on my Nokia phone?
7. How do I use call waiting on my Nokia phone?
8. How do I enter text on my Nokia phone?
9. How do I search for a contact on my Nokia phone?
10. How do I add contacts to my Nokia phone?

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1. How do I set up and use voice mail on my Nokia phone?

Note: Voice mailbox is a network dependent feature. Check with your local service provider to subscribe to and use this feature. To store your Voice Mailbox number: Press Menu 01-2-3 (Messages > Voice messages > Voice mailbox number). Enter your voice mailbox phone number, then press OK. Note :Your voice mailbox number can be up to 32 digits long.  Tip: You can store your voice mailbox password and/or PIN number as a part of your voice mailbox number.  Creating Greetings :  Setting and creating greetings may vary in different wireless systems. Call your service provider if you have any questions. To listen to voice messages : Note: These are various ways to retrieve your voice messages, depending on your service provider.  To listen to voice messages when notified : If your phone plays an alert tone and "New voice message"is displayed, press Listen and follow the prompts. If you want to listen to your messages later, press Exit.  To listen to messages later: From the Start screen, press and hold 1 for two seconds. or  Press Menu 01-2-1 (Messages > Voice messages > Listen to voice messages). Calling voice mailbox appears on the screen.  Follow the audio prompts from the voice mail system to review your messages.

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2. How do I power on or off my Nokia phone?

To switch your phone on or off, press and hold the Power key (located on the top of the phone) for two seconds.  Warning! Do not switch on the phone when wireless phone use is prohibited or when it may cause interference or danger.

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3. How do I select or customize a profile on my Nokia phone?

Profiles define how your phone reacts when you receive a call or a message, the sounds your keypad makes whenever you press a key, and more. Ringing options, keypad tones, and other settings for each of the 5 available profiles can be left at their default setting, or customized to suit your needs. Select and customize the most suitable profile for your situation, such as when you are in a meeting or outdoors.   The following profiles are available: Normal Silent Meeting Outdoor Pager Select a profile At the start screen, press Menu 3 (Profiles). After a brief pause, the list of profiles appears in the display. (Currently chosen profile is highlighted). Scroll through the available profiles and press Select once the profile of your choice is highlighted. Scroll to "Select" and press Select. Tip: You can briefly press the power key to display the list of profiles. Each press of the power key thereafter scrolls through the list. Once a profile is highlighted, press and hold the power key to select the profile. You can customize any of the profiles a variety of ways. At the Start screen, press Menu 3 (Profiles). After a brief pause, the list of profiles appears in the display. Scroll to the profile you wish to customize and press Select. Scroll to "Customize" and press Select. Use the scroll keys to display each of the options in the chart below. Once you arrive at the option you would like to customize, press Select.

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4. How do I change the ring tone being used on my Nokia phone?

The ringing tone is the sound your phone makes when you receive a call. You can set the ringing tone to a specific sound, or to a tune, to personalize how the phone rings. If you have chosen a ringing option of either "Silent"or "Beep once", the ringing tones are turned off. Press Menu 3 (Profiles). Your phone lists each profile. Use the up arrow or down arrow keys to scroll to the profile for which you want to set the ringing tones. Press Select. Scroll to "Customize"and press Select. Scroll to "Ringing tone"and press Select. Scroll through the options, and when you hear the tone you want to use, press Select.

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5. How do I install or remove the battery on my Nokia phone?

To install the battery Remove the back cover of the phone by pressing and holding the release button while sliding the cover downward toward the bottom of the phone. Set the back cover aside. Place the battery in the compartment with the label side facing down and the metal contacts aligned with the contact prongs. Snap the battery into place. Replace the cover by sliding it upward until you hear a click.  To remove the battery You will need to remove the existing battery if you want to install a new battery or if you have purchased a spare battery. Make sure the phone has been turned off for 10 seconds. Remove the back cover of the phone.  Place your index finger in the space at the bottom of the battery, and press toward the top of the phone.  Take out the battery. Warning! Use only your hands to remove the battery. Do not puncture, burn or use any objects that may damage the phone or the battery. Please recycle the battery, or dispose of properly.

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6. How do I make, answer or end a call on my Nokia phone?

Press and hold the Power key for 2 seconds to switch your phone on or off.  Warning: Do not switch on your phone when wireless phone use is prohibited or when the phone may cause interference or danger. To make a call Use the number keys to enter a number including area code if needed. Press the Send key. Hold the phone as you would any other telephone, with the earpiece over your ear and the microphone near your mouth. Or connect the headset for use.  To answer a call When your phone rings, press the Send key and hold the phone as you would any other telephone, with the earpiece over your ear and the microphone near your mouth. Or connect the headset for use.  To end a call Press the End key.  Please note: Avoid unintentional calls by press the Left selection key labeled Menu and then * . A feature called Keyguard is now on. You cannot accidentally make a call. To turn keyguard off press the Left selection key labeled Unlock and then * .

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7. How do I use call waiting on my Nokia phone?

This network service lets you receive an incoming call when you are already in a call. When you receive an incoming call, your phone displays the caller’s phone number (or the caller’s entry in your phone book). The phone also beeps, notifying you of the incoming call. Answering a waiting call Press the Send key (or press Answer) to place the current active call on hold and automatically answer the new call. Switch between the two calls Accepting the waiting call puts the first caller on hold. To put the second caller on hold and reconnect with the first caller, press the Send key. End the active call To end the active call, simply allow the other party to hang up; the call on hold then becomes the active call. OR Press the End key to terminate the active call. The network connects your phone with the call on hold.     Answer this as you would any normal incoming call.

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8. How do I enter text on my Nokia phone?

Note : A status indicator in the upper left corner of your screen indicates the mode you are in whenever you are entering information into your phone book, calendar, or text messaging. Enter letters To enter a letter, press the appropriate key repeatedly until the desired letter appears. Continue this process until the word or name is completed. If the next letter in the word you are entering is on the same key, wait two to three seconds for the cursor to advance, then enter the new letter, or press 0 to advance the cursor. Important: The language settings may affect the characters on the phone keypad. For example: to enter the name "Albert": Press 2 A Press 5-5-5 l Press 2 b Press 3-3 e Press 7-7-7 r Press 8 t Note: Default mode is sentence case where the first letter of a name or sentence is automatically capitalized. Phone book default mode is title case-each word is capitalized. OTHER OPTIONS: Delete mistakes - If you make a mistake, press Clear to delete one character to the left. Press and hold the Clear key to speed up the erasing process. Enter a space - When you have completed entering a word or name, press 0 to enter a space before the next word. Change letter case - Press # to switch between the various text entry modes or from uppercase and lowercase letters. To start a new line - Press 0 three times. Enter numbers: Your phone automatically switches to 123 mode when entering a number into your phone book or any other purely numeric entry. When in ABC mode, you can insert numbers using any of the following methods: Press and hold the # key for two seconds to switch to 123 mode, then press the desired number keys. Press and hold # again to return to ABC mode. Press and hold the desired number key until the number appears on the display. Press the desired key repeatedly until the desired number appears. Enter punctuation or other characters: You can enter punctuation, special characters, and symbols while writing text messages, entering notes in the organizer, creating phone book entries, or browsing the Internet. The illustration shows a sample of the available characters. ENTER PUNCTUATION OR SPECIAL CHARACTERS Depending on the type of text you are entering, you can add punctuation or special characters by doing any of the following: Press 1 repeatedly while in ABC mode to cycle through some of the most common punctuation marks and special characters. Press * to activate the special characters list. A screen appears displaying the available special characters. Use the scroll keys to highlight the desired character, then press Insert. Note: For faster scrolling when viewing the special characters list, you can use the 2 key to scroll up, the 4 key to scroll left, the 6 key to scroll right and the 8 key to scroll down. Press the Left selection key to select your choice. Important: Some networks may not support all language dependent characters. Use special characters in phone numbers You can enter certain special characters as a part of the phone numbers you save to the phone book. Pressing * repeatedly cycles through the four special characters available when saving a phone number. * Sends command strings to the network. Contact your Service Provider for more information. + - Links a 1-touch dialing location to the number currently being entered. p - Creates a pause that occurs when the phone dials a number. Numbers entered to the right of this special character are automatically sent as touch tones after a 2.5-second pause. w - Causes the phone to wait for you to press Send.

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9. How do I search for a contact on my Nokia phone?

There are several ways to recall phone book entries. Once you locate the desired name and number from the phone book, you can perform the following tasks: call the number, edit or add information to the selected phone book entry, or delete the entry. From the Start screen, recall a phone book entry as follows: Press the Up arrow or Down arrow keys to display the list of phone book entries. Press repeatedly to scroll through the list of names. Note: When viewing the list of names, enter the first few letters of the desired entry. The phone book jumps to that section of the phone book. Press Contacts, select "Search", enter the first few letters of the entry, then press Search.

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10. How do I add contacts to my Nokia phone?

There are several ways to add additional numbers to an existing phone book entry. Phone memory can store up to two numbers per entry. Once you choose to add a number, you can assign one of the following number types for the additional numbers: General, Mobile, Home, Work, or Fax. From the phone book Press Contacts, scroll to "Add number", then press Select. Scroll to the entry you wish to modify, then press Add number Scroll to the type of number you are adding (General, Mobile, Home, Work, or Fax), then press Select. Enter the number and press OK. From the Start screen Enter the phone number using the keypad, then press Options. Scroll to "Add to name", then press Select. Scroll to the desired phone book entry, then press Add number Scroll to the desired number type and press Select. By recalling the name Locate the phone book entry you wish to edit. Press Details, then press Options again. Scroll to "Add number", then press Select. Scroll to the desired number type and press Select. Enter the number and press OK. Change the number type Every time you create a new phone book entry, your phone automatically assigns the General number type to the new number. You can use a phone book entry Options menu to change the number type for any of the phone numbers. For example, change a number type from Work to Home. Recall the name from the phone book. Press Details, then scroll to highlight the number you want to modify. Press Options, scroll to "Change type",then press Select. Scroll to the number type you want, then press Select. Important: If you plan to use Nokia PC Suite to synchronize your phone book and your PC PIM (Personal Information Manager) application, make sure all phone numbers are assigned the correct number type. PC Sync uses this information to synchronize contacts correctly between phone and PC. Learn about primary number If a phone book entry contains multiple numbers, the number entered when the phone book entry was created is designated as the primary number. When you highlight a phone book entry and press the Send key, your phone dials the primary number. Consider designating the number you dial most often (for phone book entries containing multiple numbers per name) as the primary number. To change the primary number Note: Any phone number can be designated the primary number. Recall the phone book entry you want to modify. Press Details, then scroll to the number you want to set as the primary number. Press Options, scroll to "As primary no.", then press Select.

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