Nokia 6010 phone FAQ
Nokia 6010

Get specific answers to technical questions on compatibility, connectivity, Bluetooth, and other troubleshooting topics.


  1. How do I power on or off my Nokia phone?
  2. How do I add contacts to my Nokia phone?
  3. How do I set up and use voice mail on my Nokia phone?
  4. How do I charge the battery on my Nokia phone?
  5. How do I select or customize a profile on my Nokia phone?
  6. How do I write and send a text message on my Nokia phone?
  7. How do I set and use the security code on my Nokia phone?
  8. How do I use the pin code request on my Nokia phone?
  9. How do I set and display the time and date on my Nokia phone?
  10. How do I adjust the volume on my Nokia phone?

1. How do I power on or off my Nokia phone?

Warning: Do not switch the phone on when wireless phone use is prohibited or when it may cause interference or danger. 

  1. To turn your phone on or off, press and hold the Power key on top of the phone for at least three seconds. If the phone displays Insert Subscriber Identity Module (SIM) card, even though the SIM card is properly inserted, or SIM card not supported, contact your service provider. 
  2. If the phone asks for a personal identity number Personal Identification number (PIN) code, enter the PIN code (displayed as ****) and select "OK". 
  3. See the information about PIN codes, if applicable. 
  4. If the phone asks for a security code, enter the security code and select "OK".

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2. How do I add contacts to my Nokia phone?

Save names, numbers, and e-mail addresses  

  • Quick save  
  1. At the start screen, enter the number you want to save and select Options. 
  2. Select Save, enter the name, and select OK. 
  • Number only  

From the start screen, enter the number, and select and hold Options. 

  • Name and number while in a call  
  1. From the start screen, select Options > Contacts > Add contact. 
  2. Enter the name, select OK, enter the phone number, and select OK. 
  • E-mail address  

You can save an e-mail address for a name in Contacts. All Contacts entries that contain e-mail addresses must be stored in the phone memory. 

  1. At the start screen, press the Up scroll or the Down scroll key to scroll to the name you want. 
  2. Select Details > Options > Add detail. 
  3. If the name has been saved to the Subscriber Identity Module (SIM) card, the phone prompts you to move it to the phone memory; then select OK. 
  4. Select E-mail, enter the e-mail address, and select OK.
  • Add text entries

Besides adding an email address for each name in Contacts, you can also add a web address, street address, or note for each name.

  1. At the start screen, press the Up scroll or the Down scroll key to scroll to the name you want.
  2. Select Details > Options > Add detail.
  3. If the name has been saved to the SIM card, the phone prompts you to move it to the phone memory; then select OK.
  4. Select either Web address, Street addr. or Note, enter your information, and select OK.

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3. How do I set up and use voice mail on my Nokia phone?

Voice mail is a network feature that allows callers to leave a voice message for you when you are not able to take the call. To use voice mail, you must have: 

  • A voice mail subscription 
  • A voice mailbox number 
  • A temporary password 

These items are assigned by your service provider. Your service provider should also tell you how to record a greeting for your voice mailbox and how to change the temporary password. If you have difficulty using the voice mail feature, contact your service provider.

Voice mailbox number

If your service provider has not already set up the voice mailbox number, follow these steps to set up the voice mailbox number.

  1. Select Menu > Messages > Voice messages > Voice mailbox number.
  2. Enter your voice mailbox number and select OK.

The voice mailbox number must be longer than two characters and emergency numbers, such as 911, are not allowed.

Voice mail indicators

The method of voice mail notification depends upon your service provider. When you receive a voice message, your phone beeps and either an icon  or n message received appears, where n is the number of messages. To view the message immediately, select Show; to view the message later, select Exit.

Listen to your voice messages

If there is a notification message on your screen, you can get your voice messages by using one of the following methods:

  • If you have saved your voice mailbox number in your phone, press and hold 1 to call your voice mailbox.
  • Call your voice mailbox number as you would any other telephone number; then follow the directions provided.

To check your voice messages anytime, Menu > Messages > Voice messages > Listen to voice messages.


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4. How do I charge the battery on my Nokia phone?

You can use the phone while the charger is connected. 

  1. Connect the charger to a standard wall outlet. 
  2. Insert the charger plug into the round jack in the bottom of the phone. The battery power indicator (or battery bar) appears on the screen and starts scrolling. If the phone is on, Charging appears briefly on the screen. When the battery bar stops scrolling, the battery charge is complete. Battery full appears also, if the phone is on. 
  3. Disconnect the charger from the phone

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5. How do I select or customize a profile on my Nokia phone?

The Profiles option allows you select the sound settings that match your environment, whether it is a meeting or a soccer game. Each profile contains settings for the ringing option, ring tone, ringing volume, vibrating alert, message alert tone, keypad tones, and warning tones. The profiles available are: 

  • Normal
  • Silent
  • Meeting
  • Outdoor
  • Myprofile1
  • Myprofile2

Your phone also has profile settings for Nokia enhancements (accessories) such as a headset, car kit, loopset, and phone adapter.

Note: The profiles for enhancements do not appear until you attach these enhancements for the first time. 

Select  

Select Menu > Profiles and the profile you want to use. 

Customize  

  1. Select Menu > Profiles and the profile you want to customize. 
  2. Select "Customize" and one of the following options: 
  • Ringing options —Set the ringing style. The choices include Silent, Ring, Ascending, Ring once, and Beep once. 
  • Ringing tone—Set the ring tone from a selection of preprogrammed tones. 
  • Ringing volume—Set the volume for incoming calls. 
  • Vibrating alert—Set the vibrating alert "On" or "Off". Your phone has an internal vibrating mechanism so you do not need a special battery to use this feature. In some profiles, the vibrating alert default is "Off", so the lights may not flash unless you change the default. 
  • Message alert tone—Set the alert style. The choices include No tone, Standard, Special, Beep once, Ascending, and Ringing Tone. 
  • Keypad tones—Set the volume for keypad tones. 
  • Warning tones—Set the warning and confirmation tones "On" or "Off". 
  • Alert for—Set an audible alert only when a member of a selected caller group is calling. The choices include Family, VIP, Friends, Business or Other. Scroll to the caller group for whom you want to set an alert and select Mark > Done.
  • Profile name—Assign a new name to any of the following profiles: Silent, Meeting, Outdoor, Myprofile1, or Myprofile2. 

Set timed  

Timed profiles can prevent missed calls. For example, if you attend an event that requires you to set your phone to the Silent profile, you may forget to return the phone to the Normal profile after the event is over. You may not notice incoming calls. With the timed profile, you can have the phone automatically return to the Normal profile at a time you specify. 

  1. Select Menu > Profiles and the profile you want to activate 
  2. Select "Timed", enter the time for the profile to expire, and select OK. 
  3. If you are using a 12-hour time format, select "am" or "pm".

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6. How do I write and send a text message on my Nokia phone?

To write and send a text message

  1. Select Menu > Messages > Text messages > Create message. 
  2. Compose a message and select Options > Send. 
  3. Enter the recipient’s phone number and select OK. 

If you need to exit while writing the message, press the End key anytime. Later, select Menu > Messages > Text messages > Create message to return and finish writing the message. If you turn off the phone without saving the message, the message will be lost. 

When sending messages, your device may display the words Message Sent. This is an indication that the message has been sent by your device to the message centre number programmed into your device. This is not an indication that the message has been received at the intended destination. For more details about messaging services, check with your service provider. 


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7. How do I set and use the security code on my Nokia phone?

The default security code is 12345. Nokia recommends that you change the default code immediately.

You need the security code to access certain phone features. When the phone requires the security code, it displays "Security code". Enter the code and select OK. 

If you enter an incorrect security code five times in a row, the phone will not accept the correct code for five minutes. 

Change the security code  

  1. Select Menu > Settings > Security settings > Change access codes > Change security code. 
  2. Enter the current security code, select OK, enter the new security code, and select OK. 
  3. Enter the security code again to verify and select OK. 

Important : Keep the code secret and in a safe place, separate from the phone.


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8. How do I use the pin code request on my Nokia phone?

You can activate the Personal Identification Number ( PIN code) request to prevent unauthorized use of your phone. If you set the PIN code request to On, your phone will ask for the code each time you turn the phone on. When the phone is locked, calls still may be possible to the official emergency number programmed into your phone. 

Activate  

  1. Select Menu > Settings > Security settings > PIN code request. 
  2. Enter the PIN code supplied by your service provider and select OK > On > OK. 

Deactivate  

  1. Select Menu > Settings > Security settings > PIN code request. 
  2. Enter the PIN code supplied by your service provider and select OK > Off > OK. 

Change  

You can change your Personal Identification Number (PIN) or Personal Identification Number (PIN2) code to any 4-digit to 8-digit number. You must activate the PIN code request first.  

  1. Select Menu > Settings > Security settings > Change access codes > Change PIN code. 
  2. Enter the current PIN code, select OK, enter the new PIN code, and select OK. 
  3. Enter the new PIN code again to verify and select OK. 

Note: If you make a mistake while entering the code, "Code Error" appears. Start again at step 2 and be careful to enter the correct code. If you enter the wrong code three times in a row, the PIN code is blocked. To unblock the PIN code, you need a personal unblocking key Personal Unblocking Key (PUK) from your service provider.


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9. How do I set and display the time and date on my Nokia phone?

Your phone has an internal clock that can be displayed on the start screen. It also features an alarm clock. The time and date has to be reset each time the phone battery is taken out and replaced. 

Set time format  

Select Menu > Settings > Time and datesettings > Clock > Time format > 24-hour or am/pm. 

Set time

  1. Select Menu > Settings > Time and date settings > Clock > Set the time. 
  2. Enter the current time, using two digits for both hours and minutes. 
  3. Select OK > am or pm. If you entered the time in the 24-hour format, am and pm do not appear. 

Display or hide clock  

This feature allows you to either display or hide the time on the start screen. 

Select Menu > Settings > Time and date settings > Clock > Hide clock or Show clock. 

Set date format

  1. Select Menu > Settings > Time and date settings > Date > Date format. 
  2. Select one of the following formats. 
  • DD MM YYYY  
  • MM DD YYYY  
  • YYYY MM DD

Set date  

Select Menu > Settings > Time and date settings > Date > Set the date, enter the date, and select OK. 

Display or hide date

 This feature allows you to either display or hide the date on the start screen.

Select Menu > Settings > Time and date settings > Date > Hide date or Show date.

Set automatic update of date and time 

If this feature is supported by your service provider, it automatically updates the clock in your phone in accordance with the current time zone. This may be helpful if you are travelling from New York to California, for example, and want to receive the local time from the wireless network. 

Select Menu > Settings > Time and date settings > Auto-update of date & time and one of the following options: 

  • On —Updates the date and time automatically. 
  • Confirm first—Requires you to confirm that you want the update. 
  • Off —Prevents the date and time from being automatically updated.

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10. How do I adjust the volume on my Nokia phone?

You can only adjust the earpiece volume during an active call.

  • To increase the volume of a call, press the Up scroll key.
  • To decrease the volume of a call, press the Down scroll key.

When adjusting the volume, a bar chart appears in the display indicating the volume level. If an enhancement with its own loudspeaker is connected to your phone, the volume keys adjust the volume for that enhancement.


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